privacy policy
last updated: November, 2023
At Little Eyes LLC, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect:
a. Personal Information: We may collect personal information, including your name, contact details, and billing information, to process orders, manage your account, and provide customer support.
b. Non-Personal Information: We automatically collect non-personal information, such as cookies, IP addresses, and browsing behavior, to improve our website and enhance your user experience.
2. Use of Information:
a. Personal Information: We use personal information to fulfill your orders, provide customer support, and keep you informed about our products and services.
b. Non-Personal Information: Non-personal information helps us enhance our website's functionality, tailor content to your interests, and analyze user trends.
3. Sharing Information:
We do not sell or share your personal information with third parties, except as necessary to complete transactions, process payments, or comply with legal requirements. We may share non-personal information with trusted service providers to improve our website and services.
4. Cookies:
We use cookies to enhance your browsing experience, track your preferences, and collect non-personal information. You can manage cookie settings in your browser.
5. Security:
We implement industry-standard security measures to protect your information, ensuring its confidentiality and safety.
6. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend reviewing their privacy policies.
7. Data Retention:
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
8. Changes to the Privacy Policy:
We may update this Privacy Policy periodically. Significant changes will be communicated to you. Continued use of our website implies your acceptance of the updated policy.
9. Contact Us:
If you have questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at info@littleeyes.co
By using the services and/or products of Little Eyes LLC, you agree to the terms outlined in this Privacy Policy. Your privacy is important to us, and we are dedicated to maintaining a secure and enjoyable experience for our customers.
refund policy
last updated: November, 2023
At Little Eyes LLC, we are committed to providing our customers with high-quality books and exceptional service. We understand the importance of clarity when it comes to our refund policy. Please review the following policy regarding refunds for purchases made through our website:
1. All Sales Are Final:
We want to emphasize that all sales of books and related products from Little Eyes LLC are considered final. Once a purchase is made, it cannot be canceled, returned, or refunded.
2. Quality Assurance:
We take great care to ensure that the books we offer are of the highest quality. If you receive a damaged or defective product, please contact us within 48 hours of receiving your order, and we will work with you to address the issue.
3. Contact Us:
If you believe you have received a damaged or defective product, or if you have any other concerns related to your purchase, please contact our customer support team at info@littleeyes.co
4. Changes to the Refund Policy:
We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website, and the policy's "Last Updated" date will be revised accordingly.
By making a purchase from Little Eyes LLC, you acknowledge and agree to the terms outlined in this Refund Policy. We appreciate your trust in our products and services, and we are dedicated to ensuring your satisfaction with every purchase. If you have any questions or concerns regarding this policy, please don't hesitate to reach out to our customer support team.
shipping policy
last updated: November, 2023
At Little Eyes LLC, we aim to provide our customers with a seamless shopping experience when it comes to receiving their favorite books. Please review the following shipping policy to understand our shipping practices:
1. Processing Time:
All orders placed through our website will be processed within 1-3 business days. We make every effort to ensure your order is promptly prepared for shipping.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Orders will not be shipped or delivered on holidays and/or weekends.
Delivery delays can occasionally occur.
2. Shipping Methods:
We offer a range of shipping methods to accommodate your preferences, including standard and expedited options. The available shipping methods and associated costs will be presented during the checkout process.
3. Delivery Time:
The delivery time may vary based on your location and the selected shipping method. Please refer to the estimated delivery times provided during checkout for more information. Please note that we cannot guarantee delivery times for standard shipping, as these are subject to carrier policies.
4. Tracking Information:
Once your order is shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status and progress of your delivery.
5. Shipping Costs:
Shipping costs are calculated based on the chosen shipping method, the destination address, and the weight and dimensions of the books in your order. These costs will be displayed during the checkout process for your review before finalizing your purchase.
6. International Shipping:
We are pleased to offer international shipping for our customers located outside of The United States. Please be aware that international shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
7. Order Status and Assistance:
For questions regarding your order's status, shipping options, or any other inquiries related to shipping, please contact our customer support team at info@littleeyes.co
8. Changes to the Shipping Policy:
We may update or modify this shipping policy as needed. Any changes will be posted on our website, and the policy's "Last Updated" date will be revised accordingly.
By making a purchase from Little Eyes LLC, you acknowledge and agree to the terms outlined in this Shipping Policy. We are dedicated to ensuring your order is processed efficiently and delivered promptly. If you have any questions or concerns regarding this policy, please feel free to contact our customer support team.